Reservation Terms and Conditions

Demo Hotel Choco Reservation Terms and Conditions

1. Booking:

  • Reservations can be made through the Demo Hotel Choco website, by phone, or through authorized agencies.
  • The following information is required during booking: guest name, surname, contact information, accommodation dates, room type, and number of guests.
  • Valid credit card or debit card information may be required to complete the reservation.
  • Reservation confirmation is subject to availability and will be communicated in writing (via email or SMS) or verbally (by phone).

2. Payment:

  • Payment can be made during booking or upon arrival at the hotel.
  • Credit card, debit card, or cash payment options may be offered.
  • Prepayment or a deposit may be requested during certain periods or for special offers.
  • Payment terms are stated during booking.

3. Cancellation and Changes:

  • Reservation cancellations and changes can be made free of charge up to a certain period before arrival.
  • The free cancellation and change period may vary depending on the reservation type, period, or special offer.
  • Fees may be charged for cancellations and changes made after the specified period.
  • Cancellation and change conditions are stated during booking.

4. Check-in and Check-out:

  • Check-in time is after 2:00 PM, and check-out time is before 12:00 PM.
  • Early check-in or late check-out requests may be accommodated depending on availability and may be subject to an additional fee.

5. Accommodation:

  • The room type and number of guests must match the information specified during booking.
  • Requests for an extra bed or baby cot may be accommodated depending on availability and may be subject to an additional fee.
  • Whether pets are accepted is specified by the hotel.
  • Smoking is not allowed in the hotel.

6. Responsibility:

  • Demo Hotel Choco is not responsible for the safety of guests' belongings.
  • The hotel management must be informed of any lost or damaged items at the hotel.
  • Guests are responsible for any damages they cause within or outside the hotel.

7. Other Matters:

  • Reservation terms and conditions may be available on the Demo Hotel Choco website or brochures.
  • Demo Hotel Choco reserves the right to change the reservation terms and conditions.
  • Guests who make a reservation are deemed to have accepted these terms and conditions.